Privacy Policy

1. Who we are

Exclusive Spirit Manufacturers (“ESM”, “we”, “us”) is a spirits manufacturer and supplier based in Johannesburg, South Africa. We are the responsible party for the personal information processed through this website. You can reach us at info@esmafrica.com or +27 11 205 0803.

2. Information we collect

We only collect information you choose to give us, and basic technical data:

• Trade enquiry details — your name, email address, and (optionally) phone number, company, enquiry type, and message, submitted via our contact form.
• Technical data — a small number of local-storage items used to remember your age confirmation and your privacy consent choice. We do not use third-party analytics or advertising cookies on this site.

3. Why we process it

• To respond to your trade enquiry and provide the information you request.
• To operate, secure, and improve this website.
• To comply with our legal obligations, including age-restriction requirements.

We rely on your consent and our legitimate business interests as the lawful basis for this processing under POPIA.

4. Sharing your information

We do not sell your personal information. We may share it only with trusted service providers who help us operate the site or respond to enquiries (for example, email and hosting providers), under appropriate confidentiality obligations, and where required by law.

5. Retention

We keep enquiry information only for as long as needed to handle your request and for legitimate business or legal record-keeping, after which it is securely deleted.

6. Your rights under POPIA

Subject to the Act, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or withdraw consent for certain processing.
• Lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

To exercise any of these rights, email us at info@esmafrica.com.

7. Cookies & consent

We use a small number of local-storage items to remember your age confirmation and record your privacy consent choice. We do not use third-party analytics or advertising cookies. You can clear these at any time through your browser settings.

8. Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest revision.